Deliveries and returns
Transport of your package
The packages are usually shipped within 48 hrs. after receipt of your payment. Colissimo tracking is the standard shipping method, provided without a signature. Please contact us if you wish to have a delivery with a signature, an additional cost applies. Regardless of the method selected, we shall supply you with a link as soon as possible which shall allow you to follow up the delivery of your package.
Please note, our deadlines include an order processing deadline (on average, 24 hrs. after payment confirmation) and a delivery deadline (varies according to the carrier). We shall not be held responsible for delays by the carriers.
Shipping charges include packaging, handling, and postal charges. These former can contain a fixed portion and a variable portion based on the price or weight of your order. We suggest that you group together your purchases into a single order. We cannot group two different orders together and you must pay the postal charges for each one of them.
Your package is sent at your own risk; however special care is taken for parcels containing fragile articles.
Parcels are over sized and protected.